Question 1

How can occupational therapy help?

Accepted Answer

Occupational therapy (OT) helps people do the things they want and need to do in daily life. This could mean helping a child build focus at school, supporting a busy professional in managing stress and routines, or assisting older adults in staying independent at home.
Whether you're navigating daily challenges or working toward personal goals, occupational therapy offers personalized, practical support to help you move through life with more ease, confidence, and purpose.

Question 2

Do you offer services in French and English?

Accepted Answer

Yes! All of our services are available in both English and French.

Question 3

Do you offer direct billing or accept insurance?

Accepted Answer

We do not currently offer direct billing. However, many extended health benefit plans cover occupational therapy. After each session, you’ll receive a receipt you can submit to your provider for reimbursement.

Question 4

How long are sessions and how often are sessions scheduled?

Accepted Answer

Our sessions are typically one hour. Sessions can be weekly, biweekly or monthly depending on your goals and what works best for you!

Question 5

Where do the sessions take place?

Accepted Answer

We offer in-home and virtual sessions. In-home services are available for clients residing in and around Ottawa and include a travel fee based on location. Virtual sessions offered to Ontario residents and are delivered through a secure video platform.

Question 6

Do I need a referral from a physician?

Accepted Answer

No, a referral is not required to schedule an appointment. However, we recommend checking with your insurance provider, as some plans may require a referral for reimbursement.

Question 7

What ages do you work with?

Accepted Answer

We work with individuals ages 3 through adulthood, offering support tailored to each stage of life.

Question 8

Can services be covered through Ontario Autism Program (OAP) funding?

Accepted Answer

Yes! Our services are eligible for reimbursement through OAP funding. You will receive an invoice after payment that includes the occupational therapist’s registration number, which can be submitted to the Ontario Autism Program (OAP) for reimbursement. We can also provide letters of recommendation if needed to support equipment funding requests.

Frequently asked questions